The Makings of a Perfect Christmas Present

 Christmas is a season of memories. A conversation with my daughter this week brought back a memory of one of the greatest gifts I ever received, the gift my father-in-law gave me on his last Christmas with us 10 years ago.

We were watching the movie “The Santa Clause” the other night. The scene came on where Charlie’s mom and her psychiatrist boyfriend Neil were discussing when they stopped believing in Santa. For each it was when they did not receive the gift that topped their lists one year. For her it was the board game “Mystery Date”, for him it was at the age of three when he did not get an Oscar Mayer Weinie Whistle. My daughter turned to me and Lisa and asked if we could remember not getting something we wanted as a child. My answer was, “I barely remember anything about Christmas as a child!” Lisa’s was, “I always got what I wanted.”

That truth about Lisa’s childhood has always amazed me. She was the youngest of four daughters in a home that was not wealthy. Neither her mom nor her dad ever made more than $50,000 a year in current dollars, and in fact made far less for most of their careers. There was a time when her dad worked two jobs to make ends meet. Nevertheless, when Christmas came the desired gifts always appeared. Chuck and Shirley Rehm loved their family and they loved Christmas. Two incredibly giving people found in Christmas the perfect opportunity to show their love.

I was the recipient of this love from the moment I joined the family, but the last Christmas present I received from my father-in-law showed his love in a special way. I had just moved into my new office and had decorated each room according to a theme. One of the rooms had a baseball theme, and I had seen a baseball bat hat rack available online. Bat handles were attached to a frame adorned with a baseball. I thought it looked cool and put it on my Christmas list.

I thought it would be a matter of simply ordering it online, but it was not that easy. It was out of stock and unavailable. Most people would have given up. Chuck Rehm was not most people. He decided to make one for me himself. He found a bat factory and bought some broken bats so he could use the handles. He needed a few more, so he fashioned additional bat handles on his lathe. He never played baseball or displayed any interest in the game but the handles he made were perfect. He cut wood to shape the frame, rounded the edge with a router and made two little four inch bats as accents. It was perfect.

He spent hours on that one gift. He did it simply because I had asked for it. He loved me, he had the skill to make it for me and the time to do it, so he made it. He did for me what he had been doing for his family his whole life. He put my desires ahead of his own. 

Four months after that Christmas he was gone. He had severe heart disease that required surgery. There were complications and he never made it off the table. I lost my hero that day, but he left my life filled with reminders of the qualities that made him great. I think of those qualities when I look at the hat rack and pray that I can live up to his example- that I will love my family, serve my family and put their needs and desires ahead of my own, simply because I can.

- Bart

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Love and Cookies at Christmas

32 years ago I was introduced to an aspect of Christmas about which I had previously been completely ignorant. It was my first Christmas as a married man and Lisa introduced me to Christmas cookies. My life, my holiday season and my waistline have never been the same.

In the midst of the hustle and bustle of shopping and wrapping, as the day approaches, our kitchen changes from ordinary to extraordinary as Lisa is transformed into a baking machine. She bakes and bakes and bakes. There are a number of mandatory items, cookies and treats that are part of every year’s output, such as Christmas sugar cookies (cookie cutter masterpieces covered in sprinkles and red-hots) and cookie press cookies (until Lisa I had no idea that a cookie press was even a thing), and the occasional new recipe gleaned from one of her many cookie cookbooks. The variety is overwhelming.

It is an incredible amount of work and Lisa is typically exhausted and stressed. The morning of Christmas Eve she starts arranging cookie plates for neighbors and friends, each Christmas plate covered with a few of every flavor she baked, wrapped in Christmas themed cellophane and decorated with a bow. It is an impressive sight. Each year I tell her she doesn’t need to do so much and each year she does it anyway. It is the way she is. She wants Christmas to be special for those she loves and cookies are a part of it.

I think it is her love for everyone else that has always amazed me. Christmas changed forever when she came into my life. Now I live in a home filled with decorations and wonderful smells, of Christmas movies and stockings hung by a fire, of hugs and joy and laughter and love. And cookies. Lots of cookies!

- Bart

An Army for Christmas

We have been told that a heavenly choir sang the news of Jesus’ Birth. We have been misled. On that first Christmas night there is no record of any singing or of any choir. A close look at the biblical account reveals something even more amazing.

On the night long ago, on a hillside outside of the small town of Bethlehem a group of shepherds watched over there sheep. Their mood went from quiet supervision to overpowering fear in an instant as a light brighter than any they had seen enveloped them and out of nowhere and stood before them. The angel told them not to be afraid, for he was bringing “good news of great joy which will be for all the people; for today in the city of David there has been born for you a Savior, who is Christ the Lord.”

Then things got REALLY crazy, for “suddenly there appeared with the angel a multitude of the heavenly host.” The word “multitude” implies a very large number, or a crowd. The word “host” is filled with meaning, as it may also translated as “army”! Right, there on the hillside in front of the shepherds, was the army of heaven. This angelic army is not mentioned frequently in scripture, but the descriptions we are given (found in 2 Kings 6 and in Revelation 20) make it clear that it is indeed a mighty army, and that it will be the means by which God executes His judgment.

What was this heavenly army doing on a hill outside Bethlehem? Why were they the ones proclaiming the birth of Messiah? There is profound meaning in their presence. They are the army of God, those who will one day be the agents of God’s wrath poured out on sinful man. Wrath is indeed what all men deserve, for all have rebelled against God and His plan. But on this night, this powerful army does not come to do battle or wage war. On this night they lay down their weapons and announce the birth of the One who will deliver men from the punishment they deserve, the One who will one day take this wrath upon Himself. On this night, the army proclaims “Glory to God in the highest, and on earth peace among men with whom He is pleased."

Amazing. God, for His own glory and at His pleasure, provided the means through which rebellious men could find peace. He provided a Savior, born in a stable, Christ the Lord.

-          Bart

Mini-Skirts and Divorce at Christmas

As with many children of divorce my childhood Christmases were rushed and awkward. Every holiday season my parents haggled over how much time we spent in each dysfunctional home. The rules of math are suspended in divorce. Doubling the number of families did not double the love I received. Christmas time was stressful and difficult.

Each December my twin brother, my older brother and I left our youngest half-brother at home as soon as the Christmas break from school began. We headed down to San Diego by plane or by train from our home in North Orange County. We arrived at the home of our father, step-mother and two older step-brothers, abruptly inserted into their lives every holiday season.

My father was a man of anger and violence, but for some reason he loved Christmas. He had elaborate Christmas decorations on his house with a wood cut-out version of Santa and his reindeer that, to my recollection, approached actual size. He was extravagant in his giving and he showered us all with gifts every year. He felt it was important that we all join in the gift giving and I remember being forced to do chores around the house and in his office so I could earn money to purchase presents for my San Diego family.

The gift exchange occurred on Christmas Eve. My dad handed out the presents one by one and as the evening progressed each of our gift stacks increased in size. When our stacks reached maximum height the gifting was finished and we jumped in the car and hurried over to my grandmother’s house for Christmas dinner and a second gift exchange. My uncle was there with his family, cousins we only saw once a year, and we received presents from our grandparents after dinner. We loaded up the car and headed home to my father’s house, where we packed up and prepared the return home in the morning.

Looking back over the years it is amazing to me how little I remember of these holidays with my father. I remember one or two gifts, and very little else of the actual celebrations. I do remember feeling stressed and fearful, feelings that return even as I write these words. My father’s love of Christmas was not strong enough to cover his anger and the years were marked with explosions of temper at his wife and step-children. I vividly remember one year when he completely lost it. I can still picture his contorted face screaming at my step-brothers with white hot rage.  What I do not remember is feeling any love or joy at Christmas time, any time at my father’s house where I felt embraced, wanted or safe.

This lack of love may be why one of my fondest Christmas memories comes not from the actual celebration but from a trip home from my father’s house one Christmas morning. I do not recall the year, but seem to remember being around 7-8 years old. My father took us to the airport for the flight home. We walked across the tarmac, up the stairs and into the plane, a brightly colored PSA (Pacific Southwest Airlines) jet. We were welcomed by three beautiful stewardesses in brightly colored PSA mini-skirts. As it was Christmas morning and a very short flight we were the only passengers on the plane. For the next 45 minutes we were the center of attention. We were showered with smiles and affection as the stewardesses did their best to make our Christmas trip special. Looking back I wonder if they felt sorry for us, realizing that only children from a terribly broken family would be flying alone on Christmas morning.

Whatever their motivation was the end result was that I felt wonderful. In that short flight I received more love and personal attention than I had received in a week at my father’s house. That flight is a vivid reminder to me about what really matters when it comes to Christmas giving. The greatest gifts are not the ones we buy. The greatest gifts are the love and time we give to others.

  • Bart

The value of an Apology? Usually Nothing

I have never been good with my temper but there are some things that really tick me off. Near the top of my list is an empty apology. I get these a lot when I call the help line of a large company. Something isn't working so I call. I eventually end up with someone named "Bob" or "Susie" (who definitely does NOT sound like a Bob or Susie). I explain my problem and immediately receive the programmed, standard issue, repeated so many times it is committed to memory apology, "I am so sorry for your inconvenience, I am sure that must be frustrating."

Quite often Bob and Susie can't help me so I am transferred to "Bill" (again, sounding like no Bill I have ever met). After repeating my previous information verbatim, Bill inevitably says, "I am so sorry for your inconvenience, I am sure it must be frustrating."

I must confess that on a few occasions I have replied, "What is really frustrating is having someone half way around the world repeat an empty and meaningless apology! I would prefer it if someone just fixed my problem!"

The empty apology has become a part of our culture. Doctors are notorious for this. Too many patients have waited for over an hour in an office, ultimately to be told  "I am sorry for your wait." I don't think they are truly sorry, it seems to me that if someone is truly sorry that they should do something to make amends, something to indicate that they actually care.

I have started doing this in my practice. If I am not in the exam room within 30 minutes of an appointment time, I give the patient a Starbucks gift card. On those extremely rare occasions where the wait is over an hour, I waive co-pays or don't charge at all. Perhaps it is because meaningful apologies are rare, but I have seen these gestures have a profound impact. Frowns turn into smiles and anger fades when the patient realizes that we value them and their time.

There is another benefit as well. Now that being late actually costs me something, I seem to make a more concerted effort to be on time! Makes me think I should be like this in all areas of my life. Imagine if every time I was rude, late or inconsiderate my apology was accompanied by a gift card! If being a jerk had real consequences, I might be nicer!

- Bart

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